Denver‑based Veteran Heating, Cooling, Plumbing & Electric celebrated its one‑year anniversary with more than 2,130 completed jobs, 69 employees and a reputation for word‑of‑mouth growth. The veteran‑owned home‑services company, founded in 2025, attributes its rapid rise to a culture that prioritizes customers, employees and community over high‑pressure sales tactics.
Growth rooted in service, not sales calls
From its first job—a simple HVAC installation for a co‑founder’s coworker—the firm has avoided outbound sales calls, email blasts and text campaigns. Instead, it relies on satisfied customers to spread the word. As a result, its service schedule is now booked weeks or months in advance across the Denver metro area.
“It’s a win for the customer, a win for the employee, and a win for the company,” said Mitchell Thier, a team member at Veteran Heating, Cooling, Plumbing & Electric. “That culture was built in from the start, and it’s the reason people who join this team don’t want to leave.”
Company co‑founder Noah Zangara added, “Having an owner who actually gets in the field and helps the team succeed makes all the difference. It’s a company that cares about its employees and its customers in equal measure, and that’s rare in this industry.”
Metrics that speak for themselves
In twelve months, the business grew from a single transaction to a fleet of 17 wrapped and upfitted trucks, serving roughly 4,000 new customers and logging about 18,000 field hours. Online reviews reflect the impact, with approximately 350 five‑star ratings. The firm also secured more than $1.4 million in approved Heat Electrification and Affordability Rebate (HEAR) projects, helping Denver homeowners tap Xcel Energy incentives for high‑efficiency HVAC and electrification upgrades.
Looking west: Dallas‑Fort Worth expansion
Entering its second year, Veteran Heating, Cooling, Plumbing & Electric is actively pursuing the necessary licensing and permitting to launch operations in the Dallas‑Fort Worth metroplex. The company is also evaluating a potential expansion into Wisconsin. To fund geographic growth, the firm is in the early stages of a capital raise.
The planned move aligns with the company’s veteran‑owned identity, which emphasizes accountability, community engagement and a commitment to serving both residential and commercial clients. By extending its services to Texas, the firm hopes to bring the same customer‑first approach to a new market while creating additional jobs and supporting local economies.
Community impact and future outlook
Veteran Heating, Cooling, Plumbing & Electric’s success illustrates how a values‑driven business can thrive without traditional outbound marketing. Its focus on navigating rebate programs and delivering reliable service has resonated with Denver homeowners, and the company expects similar reception in Dallas‑Fort Worth.
As the firm prepares for expansion, it remains committed to its founding principles: veteran leadership, employee development and a service model that puts families first. The upcoming growth phase promises new employment opportunities, expanded access to energy‑efficient home upgrades and continued support for the communities it serves.
Original reporting: KTBS 3 (Shreveport) — read the source article.
