A recent study published in JAMA Pediatrics found that nearly 1 in 5 adolescents and young adults have used AI chatbots for advice or help when feeling upset, nervous or anxious. This trend is raising important questions about the role of AI in mental health support.

Limitations of AI Chatbots

According to Dr. Leana Wen, an emergency physician and clinical associate professor at George Washington University, AI chatbots have limitations when it comes to providing mental health support. While they can provide helpful suggestions and validate users’ feelings, they are not substitutes for human relationships and professional care.

Dr. Wen notes that AI chatbots can provide inaccurate information, misunderstand context, and reinforce unhealthy coping strategies. Additionally, they may delay young people from seeking professional help, which can have serious consequences for those struggling with serious mental health concerns.

Positive Role of AI Chatbots

However, AI chatbots can play a positive role in emotional support and mental health. They can help young people practice difficult conversations, learn basic coping strategies, and identify mental health resources. Some AI tools are being built specifically to help patients who are already under the care of a mental health professional.

Parents and healthcare professionals can support young people’s emotional well-being by understanding what AI tools they are using and having open and honest conversations about the limitations and potential benefits of these tools.

Original reporting: KTBS 3 (Shreveport) — read the source article.