Bailee, a four‑year‑old golden retriever, has become a familiar and uplifting presence at HCA Florida Palms West Hospital in Palm Beach County. Since she was a puppy, the friendly dog has been part of the hospital’s animal‑assisted‑therapy program, bringing smiles to patients, families, and staff members.
Bailee’s handler, Julie Kester, serves as an ambassador for Certified Therapy Dog, Inc., the longest‑operating AKC‑recommended therapy‑dog organization in Palm Beach and Broward counties. Kester explains that Bailee’s greatest strength is her intuition. “She knows how to treat patients,” Kester said. “She’s very calm and comforting, and she seems to sense when someone needs a gentle touch.”
In addition to Bailee, her chocolate‑lab sister Charlee also works as a therapy dog, expanding the reach of the program. Both dogs are certified through the nonprofit, which trains and evaluates animals for suitability in healthcare settings.
Hospital staff have observed the positive impact of the visits. Jona McClain, a clinical nurse coordinator with three decades of experience at the facility, noted that the dogs provide a form of therapy for the staff as well as the patients. “We always enjoy the dogs,” McClain said. “They put a smile on our faces. It’s like therapy for the nurses, too. The kids love them, and it helps everyone forget they’re in a hospital for a minute.”
Patients who interact with Bailee often report reduced stress and a sense of normalcy during their treatment. The simple act of petting a calm, friendly dog can lower blood pressure and release endorphins, benefits supported by numerous studies on animal‑assisted therapy.
When Bailee is not on duty, she enjoys swimming in her free time, a hobby that keeps her healthy and energetic for her hospital visits.
Community support and future plans
The therapy‑dog program at Palms West Hospital is part of a broader effort to enhance patient experience and support staff well‑being. Hospital administrators plan to continue the program and explore additional partnerships with local nonprofits to bring more certified therapy animals into the facility.
Certified Therapy Dog, Inc. welcomes volunteers and donors who wish to support the training and placement of therapy animals throughout South Florida. Their mission aligns with the community’s emphasis on compassionate care, family support, and the well‑being of all who walk the hospital’s corridors.
For families and patients interested in learning more about the program or scheduling a visit, the hospital’s patient services department can provide details on upcoming therapy‑dog sessions.
Original reporting: WPBF (Treasure Coast / Hearst) — read the source article.
