Shreveport, La. – As utility rates remain high, SWEPCO is reaching out to local families to highlight a federal resource that can ease the burden of monthly energy costs. The Low Income Home Energy Assistance Program, known as LIHEAP, provides financial help to income‑qualified households so they can keep lights, heat, and cooling running safely.
What LIHEAP Offers
LIHEAP is a federal grant program administered by the U.S. Department of Health and Human Services. It is designed specifically for households that meet income thresholds set by the program, which vary by state and family size. Eligible families receive a one‑time payment that can be applied directly to utility bills, helping to offset the cost of electricity, natural gas, heating oil, or other home energy sources.
How SWEPCO Is Assisting
“LIHEAP is a federal program. It stands for Low Income Home Energy Assistance Program,” a SWEPCO representative explained. “It’s just one of the ways that SWEPCO wants to make sure our customers know that we’re here to help and help them access programs that can help them with their bills.” SWEPCO is directing customers to its dedicated web page, swepco.com/billhelp, where residents can find state‑specific links for Arkansas, Louisiana, and Texas, along with eligibility guidelines and application instructions.
Eligibility and Application Process
Eligibility is based primarily on household income relative to the federal poverty level. Applicants must provide proof of income, residency, and current utility bills. Because LIHEAP funding is limited, the program operates on a first‑come, first‑served basis while funds remain available. Application periods differ by state, so interested Shreveport residents should check the Louisiana-specific portal on the SWEPCO site for the most current deadlines.
Why Prompt Action Matters
Officials stress that the program’s funding can be exhausted quickly, especially during extreme weather months when demand spikes. Families who believe they meet the income criteria are encouraged to submit their applications as soon as possible to avoid missing out on assistance that could make the difference between a warm home and a cold one.
Additional Resources
Beyond LIHEAP, SWEPCO offers a range of payment assistance options, including budget billing plans, payment extensions, and energy‑saving tips. Customers can contact SWEPCO’s customer service center for personalized guidance or visit the bill‑help page for a full list of resources.
By promoting LIHEAP, SWEPCO aims to support the community’s most vulnerable members, reinforcing the utility’s commitment to helping families maintain safe, affordable energy throughout the year.
Original reporting: KTBS 3 (Shreveport) — read the source article.
