Santa Fe County officials responded swiftly on Saturday after heavy rains made two neighborhood streets impassable. An emergency notification was sent to residents warning that Marquez Ville Road at Paseo Galisteo was closed due to active flooding, and a similar closure was announced for Cañada Village Road at Camino La Llorona.
County hotline provides direct assistance
To help those unable to leave their homes, the County set up a toll‑free hotline, 505‑428‑3737. Callers can receive up-to‑date information on road conditions, alternate routes, and assistance options. The number is staffed by the Office of Emergency Management and technical rescue crews who are monitoring the situation around the clock.
On‑scene response and safety checks
The Office of Emergency Management, together with technical rescue teams, is present at both locations. Although no rescues have been required so far, firefighters have conducted door‑to‑door checks to confirm the well‑being of residents who remain in the affected neighborhoods.
Approximately 20 homes are currently stranded on Marquez Ville Road, and county officials are exploring additional ways to allow safe ingress and egress for those households. At Cañada Village Road, officials continue to evaluate water levels and road stability before determining when the closure can be lifted.
What residents should do
Anyone who cannot return to their home because of the road closures should call the dedicated hotline for guidance. If a life‑threatening emergency arises, residents must dial 9‑1‑1 immediately.
The County urges all residents to stay informed through official alerts and to avoid attempting to drive through flooded areas. Even shallow water can conceal hazards such as washed‑out pavement, debris, or weakened bridges.
Looking ahead
County emergency officials will continue to monitor weather forecasts and water levels throughout the weekend. They remain prepared to deploy additional resources, including swift‑water rescue teams, should conditions deteriorate.
Santa Fe County’s proactive communication and on‑the‑ground presence illustrate its commitment to protecting families and maintaining safe travel routes during severe weather events.
Original reporting: KOAT Albuquerque — read the source article.
