Steven Lunenschloss, a 73‑year‑old Navy veteran, and his wife Verjean are asking neighbors for help identifying a stranger who rescued him after a disorienting fall on a Plano sidewalk on Oct. 6.
Fall and immediate assistance
Steven was out for a walk without his cellphone when he became confused, a condition he says can be caused by occasional brain fog. While navigating the area north of Eldorado Drive, he tripped over an uneven section of sidewalk and hit his face hard on the concrete. “I caught a rise in the concrete on the sidewalk, and I just took a header. I mean, I planted my face right into the concrete. It hurt like hell,” he recalled.
Despite cuts and scrapes to his face and hands, Steven managed to stand but remained lost and could not recall his wife’s phone number. At that moment a woman approached, asked if he was okay, and quickly arranged an Uber ride for him. “That was just the nicest thing anybody’s ever done for me, as far as I’m concerned,” Steven said.
Why the family wants to thank her
The couple hopes to locate the woman not only to express gratitude but also to reimburse the cost of the Uber. Verjean posted on the neighborhood platform Nextdoor, describing the encounter and asking anyone who might recognize the circumstances to come forward.
“Just to thank her, I mean, kindness should be thanked,” Verjean said. “There are really good people still out there in the world. It’s nice to know that there’s hope,” added Steven.
Details that may help identify her
Steven cannot recall the exact spot where he fell, only that it was somewhere north of Eldorado Drive. He also does not remember the woman’s name, admitting his attention span was short at the time. However, he does remember that she is an Army wife, a detail that gives the veteran a special connection.
“She just went out of her way beyond whatever I could possibly expect,” Steven said, emphasizing the significance of an Army spouse helping a fellow service member.
City resources and sidewalk safety
The incident also highlights Plano’s ongoing sidewalk maintenance program. The city reports it improves roughly 25 miles of sidewalks each year and encourages residents to report hazardous conditions through its Fix It Plano service. Repairs can take more than a year depending on severity, and injured parties may file an online notice of claim with the city.
Residents are reminded that keeping sidewalks safe is a shared responsibility, and reporting problems promptly can prevent injuries like Steven’s.
How to help
If you recognize the description or have any information about the Army wife who assisted the veteran, please contact the Lunenschloss family via Nextdoor or the phone number they have provided in the post. The family is eager to thank her personally and ensure she is reimbursed for the ride she arranged.
Original reporting: Dallas TX News (HLL/CB) — read the source article.
