Jersey Mike’s has ended Chick-fil-A’s reign as America’s top fast food chain, according to the American Customer Satisfaction Index’s annual restaurant survey. The Jersey-based sub chain scored 84 out of 100, while Chick-fil-A fell just short with a score of 83.

Customer Satisfaction Rankings

The latest study, released Tuesday, was based on 16,464 completed surveys conducted via email between April 2025 and March 2026. The index credited Jersey Mike’s for maintaining quality while scaling rapidly, with over 4,000 locations in the U.S. and Canada.

Chick-fil-A, while no longer the top-ranked quick-service restaurant, remains the clear leader in the chicken category. Jimmy John’s and Panda Express tied for third place with scores of 81, followed by KFC, Papa Johns, and Pizza Hut with scores of 80.

Original reporting: Dallas TX News (HLL/CB) — read the source article.