Indiana regulators are launching a pair of investigations aimed at finding out what is driving higher electric bills and identifying potential ways to make energy costs more affordable for customers across the state.
Investigations and Reviews
The Indiana Utility Regulatory Commission announced the reviews following months of public feedback about rising utility costs and concerns over energy affordability. The investigations will examine several factors affecting electric rates, including utility profits, financial risks, rate structures and the long-term costs associated with maintaining Indiana’s power grid.
Commissioners said the goal is to identify opportunities to reduce costs for customers while ensuring utilities continue providing reliable electricity. As part of the effort, major utility companies will also be required to review and improve customer service practices.
Original reporting: WOWO News/Talk (Fort Wayne) — read the source article.
