Comal County water customers who live along the U.S. Highway 281 North corridor received an urgent alert from Texas Water Company on Friday morning. A water main break has forced the utility to issue a boil‑water notice and to ask residents to limit water consumption to essential purposes only.
What happened
At approximately 7 a.m. Friday, Texas Water Company posted an advisory indicating that a main line serving the US‑281 North corridor had ruptured. The break has not yet been repaired, and the company has not provided a definitive timeline for when service will be fully restored. Officials estimate that water service could be interrupted for roughly four hours while crews work on repairs.
Who is affected
The advisory specifically names homeowners and renters in the Lantana area of Canyon Lake Shores. Those residents are instructed to boil water before any personal use, including washing hands or faces, brushing teeth, and drinking. The notice emphasizes extra caution for children, seniors and individuals with weakened immune systems.
Company response
Texas Water Company’s customer‑service team is fielding calls and has provided a contact number (830‑312‑4600) for additional questions. The utility stressed that the boil‑water order is a precautionary measure to protect public health while the main is being repaired.
What residents should do
- Use water only for essential purposes such as drinking, cooking, and personal hygiene.
- Boil water for at least one minute before consumption or use for any purpose that involves ingestion.
- Follow any additional instructions from Texas Water Company or local health officials.
- Conserve water by limiting showers, laundry loads and outdoor watering until the main is fixed.
Why the precaution matters
Boil‑water notices are standard practice when a water main break threatens the integrity of the distribution system. Boiling eliminates potential bacterial contamination that can arise when a pipe is compromised. By limiting usage, the utility reduces strain on the damaged line and helps expedite repairs.
Looking ahead
Comal County officials have not announced any additional public‑works projects related to the incident. Residents are encouraged to stay tuned to local news outlets and the Texas Water Company website for updates on repair progress and any changes to the advisory.
In the meantime, the community is asked to practice patience and cooperation, recognizing that swift restoration of safe water service benefits everyone in the area.
Original reporting: San Antonio, TX News (HLL/CB) — read the source article.
