Thomson Reuters announced a cybersecurity incident that impacted its C‑Track case‑management platform, which is used by courts in several jurisdictions to store digital court records. The breach was first detected on June 30 and involved unauthorized access to files in eleven U.S. states, the U.S. Virgin Islands and Canada.
States and jurisdictions affected
The company’s investigation identified the following locations as having been hit: Alabama, Pennsylvania, Kentucky, Montana, Nevada, North Dakota, South Carolina, Tennessee, Ohio, New Hampshire, Wyoming, and the U.S. Virgin Islands. Ontario courts in Canada also use the platform, and the chief justices of three Ontario courts confirmed the incident.
Company response
Thomson Reuters said it quickly moved to contain the activity, engaged external cybersecurity experts, notified law‑enforcement agencies and secured the C‑Track environment. A dedicated website was created to provide updates, and a call center will be operational on September 4 to handle inquiries from affected customers in the United States and Canada.
According to a spokesperson, there has been no operational disruption to the C‑Track service; the platform remains fully functional and safe for continued use. Independent cybersecurity specialists assisted in the investigation and validated the remediation steps taken.
Potential data exposure
The investigation found that some court records were “affected” and that the compromised files contained names and other personal information. It is unclear exactly how much data was exposed, but individuals involved in court proceedings could have had personal details disclosed.
Reuters was unable to independently determine the identity of the attacker or the full scope of the compromised information.
Next steps
Thomson Reuters Canada will respond to all inquiries and has set up a call center to begin operations on September 4. The company continues to work with law‑enforcement and cybersecurity experts to monitor the situation and protect its customers.
Original reporting: Appleton, WI News Feed (HLL/CB) — read the source article.
