Table Rock Community Bank is working to bring community back to banking by investing in local businesses and nonprofits. The bank’s president and CEO, Charles Hachtel, and Community Impact Officer Shannon Dotson, emphasize the importance of serving the community through actions, not just marketing.
Community Banking as a Way of Life
Hachtel believes that community banking is about serving the community with local team members who have knowledge of the area and are passionate about local organizations. Dotson adds that the bank’s culture is driven by a desire to serve, with team members encouraged to volunteer and participate in community events.
The bank has built serve hours into its structure, allowing team members to volunteer during work hours. This approach has led to a culture where community service is valued and prioritized. Dotson shares an example of a branch manager who used serve hours to volunteer at a local nonprofit, demonstrating the bank’s commitment to community service.
Investing in the Local Economy
Hachtel explains that when deposits stay local, loans stay local, and the benefits of community banking become apparent. The bank’s investments in local businesses and nonprofits help to keep the community strong. Dotson emphasizes that every decision made by the bank is driven by how it will impact the community, whether it’s a loan, deposit, or other service.
The bank’s approach to community banking is not just about writing checks, but about being present and supportive in the community. By investing in local businesses and nonprofits, Table Rock Community Bank is helping to build a stronger, more resilient community.
Original reporting: Springfield Daily Citizen — read the source article.