Prineville, Oregon – The Prineville Police Department is emphasizing that social‑media platforms like Facebook are not appropriate tools for reporting crimes, filing complaints, or contacting officers. While the department appreciates the community’s willingness to stay engaged, officials stress that official phone lines are the only reliable way to ensure a timely response.

24‑Hour Dispatch Available

The department’s dispatch center operates around the clock, seven days a week, even when the administrative office is closed. This continuous coverage means that officers can be reached at any hour for legitimate law‑enforcement needs.

How to Reach Police for Non‑Emergency Matters

For non‑emergency situations, residents should call the dedicated number 541‑447‑4168 and press 1 when prompted. This line connects callers directly to the department’s non‑emergency staff, who can take reports, answer questions, and forward information to the appropriate officers.

When to Call 911

In any emergency—situations that involve immediate danger to life or property—citizens must dial 911 without hesitation. The department reminds everyone that 911 is reserved for urgent incidents such as crimes in progress, fires, medical emergencies, or any scenario requiring an immediate police response.

Why Facebook Isn’t Effective for Police Communication

Posting on Facebook does not guarantee that a message will be seen by the right personnel, nor does it create an official record that can be tracked and acted upon. Social‑media posts can be missed, delayed, or lost among other content, potentially putting public safety at risk. By using the proper phone lines, callers create a documented, searchable report that officers can prioritize and investigate.

Community Cooperation Improves Safety

Police leadership thanks residents for their vigilance and encourages continued cooperation. When the community follows the recommended reporting procedures, the department can allocate resources more efficiently, respond faster to genuine emergencies, and maintain a safer environment for all families in Prineville.

Contact Information

Non‑emergency: 541‑447‑4168 (press 1)
Emergency: 911

The Prineville Police Department will continue to use its website, local news outlets, and community meetings to share important updates. Citizens are urged to stay informed and use the appropriate channels when they need police assistance.

Original reporting: KTVZ (Central Oregon) — read the source article.