New Haven’s Livable City Initiative (LCI) has launched a new online resource, called LCI HQ, which allows members of the public to look up any property in the city, review its history of housing-code and anti-blight violations, and check out the status of recent inspections, complaints, and enforcement actions.

Using Artificial Intelligence to Improve Record Keeping

The website was built with the help of an artificial intelligence-powered coding tool called Claude Code. LCI Executive Director Liam Brennan used the tool to create the online resource, which has improved the accuracy of the agency’s record keeping.

The site also allows users to file new housing-related complaints that LCI will then follow up on. According to Brennan, the website links to source documents from the Secretary of the State’s office as well as the tax assessor’s, allowing users to verify the accuracy of the information.

The launch of the site was announced by Brennan and Mayor Justin Elicker during a press conference at City Hall. Elicker noted that there are roughly 27,350 different properties in the city, and that the new website will provide a transparent and easily accessible tool for filing complaints and reviewing the status of inspections and orders.

Improving Transparency and Efficiency

Connecticut Tenants Union Vice President Sarah Giovanniello praised the new website, saying that it will help reduce the amount of time tenants spend trying to file complaints and track the status of LCI’s follow-up. Downtown/East Rock Alder Christine Kim also welcomed the new resource, saying that it will help address many of the housing-related concerns she hears from constituents.

The website is fully updated at midnight each day and will replace Veoci’s case-management system, which LCI previously used. The site is managed and maintained in-house by LCI and the city’s IT department.

Original reporting: New Haven Independent — read the source article.