A new app is being used to screen phone calls, requiring callers to provide their name, reason for the call, or phone number before being connected to voicemail. This has caused frustration for some users, including one who wrote to Heloise about the issue.
The app is designed to help reduce spam calls, but some users feel it is inefficient and disrespectful to those who have been given their phone number. The app allows the person being called to see who is calling and choose not to answer, even if the call is not spam.
Original reporting: Texarkana Gazette — read the source article.