CASPER, WY — On Thursday, Microsoft Outlook email services experienced a widespread outage, impacting users across the United States. DownDetector recorded over 130,800 reports of problems by noon Mountain Standard Time.
Microsoft’s response
Microsoft posted an update on X, confirming the issue and noting that it may affect Microsoft 365 connectivity for users in any region. The company identified elevated load on a portion of its infrastructure as a likely cause and began redistributing connection traffic across its broader, worldwide network.
“We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,” the X post read. “More details can be found in the Microsoft 365 admin center under EX1550543.”
Mitigation steps
In an effort to reduce impact, Microsoft said it has paused all deployments, moved additional traffic off the affected infrastructure, and restarted affected servers. As of 12:51 p.m. MT, the company was testing a configuration change to address the problem that caused servers to fail automated health checks.
Microsoft continues to monitor system health and will provide further updates as the situation evolves. No estimated time for full restoration has been given.
Local impact
Residents and businesses in Casper and the surrounding area reported difficulty sending and receiving email, highlighting how a national tech issue can affect daily operations in our community.
Oil City News will continue to follow the outage and update this story as more information becomes available.
Original reporting: Oil City News (Casper WY) — read the source article.
