McDonald’s replaced the head of its U.S. business on Tuesday after the company missed second-quarter U.S. sales-growth expectations. The Big Mac maker named Skye Anderson, a 26-year company veteran, to replace Joe Erlinger as president of McDonald’s USA, effective immediately.
New Leadership
CEO Chris Kempczinski described Anderson as a “change agent” who could “unlock superior performance” in the U.S. Anderson will oversee roughly 14,000 restaurants in the United States, the company’s largest market, as she steers the rollout of McDonald’s new turnaround strategy called “McDonald’s > NEXT.”
Kempczinski praised Erlinger’s record steering the U.S. division through major changes, as well as delivering gains in digital ordering and delivery. However, Kempczinski also criticized U.S. division leadership, stating that the company didn’t execute at the level needed to in the second quarter.
The company reported that U.S. same-store sales grew 0.8% in the quarter, below Wall Street expectations. The growth was driven by an increase in the average amount of money spent by each customer.
Original reporting: Appleton, WI News Feed (HLL/CB) — read the source article.
