Neighbors throughout Ionia County will soon enjoy broader public‑transport options as the City of Ionia prepares to expand its I‑Go transit service. The city has secured over $1.1 million in Infrastructure Projects Authority Fund grants, a boost that will fund three additional vehicles, new routes and extended service beyond the county’s borders beginning in early 2027.
Why the expansion matters
Mayor John Milewski emphasized that mobility is a cornerstone of quality of life. “By connecting our residents directly to specialized healthcare facilities within and beyond county lines, we are removing barriers to healthcare offerings for our seniors, veterans and families,” he said.
For many residents, especially older adults and those with limited transportation options, I‑Go has already become a lifeline. Kathleen Cook shared how the service helped her 86‑year‑old father, David, attend doctor appointments despite his wheelchair needs. “Being able to call them and ask for a ride to the doctor was a huge help,” Cook recalled.
Current demand and service limits
Director of Transportation Heidi Wenzel noted that the two existing I‑Go vehicles complete roughly 1,000 rides each month, yet demand often outpaces capacity. “We have consistent issues with not being able to have enough service for everybody, having to turn away rides because the rides are booked already for the day,” she explained.
The new funding will allow the city to address these shortfalls. Adding three vehicles will increase the fleet by 150 %, enabling more frequent service and the ability to serve riders farther from the city center. Additional routes are planned to reach outlying communities and neighboring counties, expanding access to regional hospitals and specialty clinics.
How residents can use the expanded service
Riders can continue to book trips through the I‑Go mobile app or by calling the dispatch office at 616‑527‑4000, selecting option 1. The service remains available seven days a week, and the city expects the expanded schedule to reduce wait times and improve reliability.
Community impact
Improved transportation directly supports public health. “The more people that are able to get to their regular check‑ups and their regular doctors’ appointments, the healthier people are, the healthier our community is,” Wenzel said. By easing access to care for seniors, veterans and families, the expansion also aligns with broader efforts to strengthen the local economy and reduce reliance on emergency services.
Local businesses anticipate a positive ripple effect as increased mobility makes it easier for workers and customers to travel across the region. The city’s investment in transit reflects a commitment to infrastructure that benefits all residents while upholding the values of family, faith and individual liberty that define our community.
Looking ahead
Implementation will begin in early 2027, with the first new vehicle expected on the road by spring. City officials will monitor ridership trends and adjust service levels as needed to ensure the system meets growing demand.
For more information on booking a ride or to learn about the upcoming route changes, visit the City of Ionia’s transportation webpage or download the I‑Go app.
Original reporting: FOX 17 WXMI Grand Rapids (local) — read the source article.
