EL PASO, Texas – The El Paso County Elections Department announced today that it has received roughly 12,000 voter‑registration records that were delayed by a technical error affecting the state’s voter‑registration system. The records were sent by the Texas Department of Public Safety (DPS) within the past 24 hours and will be processed by county registrars as quickly as possible.
Backlog stems from statewide technical glitch
According to the department, the backlog began when a software malfunction caused a halt in the electronic transmission of new registrations and updates across Texas. Some of the newly delivered files date back to October 2025, but they only arrived in El Paso this week.
County officials urge voters to verify their status
Election administrators emphasized that staff are working diligently to ensure every valid registration and update submitted before the October 5 deadline will be entered correctly. “Our priority is to protect each eligible voter’s right to cast a ballot in the upcoming November election,” the department said.
Voters are encouraged to confirm their registration status online at www.epcountyvotestx.gov or by calling the elections office at (915) 273‑3597. The department reminded residents that the deadline to make changes or register to vote is October 5, well before Election Day.
Why timely processing matters
Accurate voter rolls are essential for a smooth election. When records are delayed, eligible voters risk being turned away at the polls or having their ballots misdirected. By clearing the backlog now, El Paso County aims to avoid any disruption for the thousands of citizens who will head to the polls in November.
The county’s effort aligns with the broader state initiative to resolve the registration backlog that has affected multiple jurisdictions. State officials have pledged additional resources to help local election offices catch up, underscoring the importance of safeguarding the electoral process.
Next steps for the elections department
The department plans to continue processing the incoming files over the next several days, with a focus on verifying each applicant’s eligibility and updating address changes. Staff will also conduct outreach through local media and community partners to remind voters of the upcoming deadline.
Residents who have already submitted a registration or update and have not yet received confirmation are asked to check their status promptly. The elections office assures the public that all efforts are being made to complete the work well before the October 5 cutoff.
Contact information
For questions about voter registration, record status, or the upcoming election, El Paso County voters can visit the official website or call the elections office at the number provided above.
Original reporting: El Paso News (HLL/CB) — read the source article.
