The Doña Ana County Office of Emergency Management announced today that a dedicated damage‑assessment portal is now live for anyone affected by the recent heavy rainfall that caused widespread flooding across the county.
How the portal works
Residents and business owners can access the online form at donaana.gov/DamageAssessment. The portal guides users through a series of questions to capture details about damage to homes, vehicles, and other property. All information entered will be stored in a county‑wide database, allowing officials to document the scope of the disaster and prioritize response resources.
Why the portal matters
County officials explained that having a centralized, digital record of damage will improve coordination with state and federal assistance programs, streamline the distribution of aid, and help the Emergency Management team allocate crews and equipment where they are needed most. “Documenting the impact of the recent heavy rainfall is essential for an effective recovery effort,” the office said in its release.
Additional ways to report
For those who prefer not to use the online system, the county is maintaining a phone line staffed Monday through Thursday from 8:30 a.m. to 5 p.m. and Friday from 8:30 a.m. to noon. Call 211 to speak with a representative who can take damage reports over the phone.
Next steps for the community
The county urges anyone who experienced flooding to submit their information as soon as possible. Early reporting helps emergency crews identify the most severely impacted neighborhoods and accelerates the process of applying for state or federal disaster assistance.
Local officials also reminded residents to stay alert for any further weather advisories and to follow safety guidelines when navigating flooded roads or entering damaged homes. The Emergency Management office will continue to provide updates through its website and social‑media channels.
For more information about the portal, eligibility for assistance, or to learn about upcoming community recovery meetings, visit the Doña Ana County website or call the 211 line during business hours.
Original reporting: El Paso News (HLL/CB) — read the source article.
