Buffalo, Texas – In a brief address to the city council, Police Chief Sean Bissett proudly reported that the Buffalo public‑safety communications team received the prestigious Team of the Year award from the Association of Public Safety Communications (APCO). The honor was presented at APCO’s annual statewide convention earlier this month.
Recognition at the APCO conference
Chief Bissett explained that he nominated the dispatch unit after observing their consistent professionalism and swift handling of emergency calls. “I was able to attend APCO, which is the Association of Public Safety Communications. They do a statewide convention every year. I nominated our dispatch team for the team of the year award and I’m proud to say that today at a luncheon they were the recipients of that award,” he said.
During the luncheon, APCO officials highlighted the Buffalo team’s low call‑abandonment rate, accurate call‑triage, and the courteous manner in which operators assist callers. The award reflects the unit’s commitment to protecting the community and supporting families during critical moments.
Chief Bissett’s remarks on community impact
Chief Bissett thanked the dispatchers for their hard work and emphasized how their performance directly benefits Buffalo residents. “Our dispatchers are the first point of contact for anyone calling 911. Their calm, efficient response saves lives and gives peace of mind to families across the city,” he noted.
He also praised the teamwork between dispatchers and patrol officers, stating that the seamless communication helps officers arrive on scene faster and with the right resources. This collaboration, he said, is a cornerstone of Buffalo’s public‑safety strategy.
Local pride and future goals
The award has sparked a sense of pride among city employees and citizens alike. Residents expressed gratitude on social media, highlighting how the recognition validates the city’s investment in modern communications equipment and ongoing training for dispatch staff.
Looking ahead, Chief Bissett said the department will continue to prioritize training, technology upgrades, and community outreach to maintain the high standards that earned the APCO honor. “We will keep striving to provide the best possible service to our neighbors,” he affirmed.
About APCO
The Association of Public Safety Communications is a national organization that supports public‑safety answering points, 911 centers, and related agencies. Each year, APCO recognizes outstanding teams and individuals who exemplify excellence in emergency communications.
Buffalo’s award adds to a growing list of Texas municipalities celebrated for their public‑safety achievements, reinforcing the state’s reputation for strong, community‑focused emergency response.
Original reporting: Sheridan Media (Sheridan WY) — read the source article.
