Broken Arrow, Okla. – Mary Thomas, an 83‑year‑old resident of Icon Apartments, has spent several weeks urging property management to address a growing sanitation problem outside her patio door. She says pigeon droppings and landscaping debris have accumulated for weeks, creating an unsanitary environment for her and other residents.
Thomas described the buildup, pointing to a mesh screen that, in her view, merely redirects clippings onto her patio. “They blow the crape clippings right into the pan,” she said, adding, “Look at that, that shows you how they just blow the stuff.” She noted that the debris issue occurs almost weekly and blamed the landscaping crews hired by the property.
In addition to the clippings, Thomas reported that pigeon droppings have been left near her front door and staircase for three weeks. “When you walk out of the door you see all of these feces,” she said, emphasizing the health and safety concerns for an elderly resident.
Thomas says she has called the leasing office repeatedly over the past weeks, but no lasting solution has been implemented. One manager acknowledged seeing the problem and agreed that “if you see something and you know it’s unsanitary then even if you have to call in outside help, then get it cleaned up.” Management confirmed receiving multiple calls from Thomas and attributed the debris to new landscaping crews. They said the crews have since been instructed not to blow leftover clippings onto her patio.
When asked about the delayed cleanup, management said they would send a crew to power‑wash the steps a few feet from Thomas’s front door. Workers reportedly attempted a cleanup on a Wednesday, but Thomas said debris remains. “I think that anytime something like this is brought to your attention it should be dealt with right away for health and safety reasons,” she added.
Thomas expressed a simple desire: to feel comfortable in her home and surroundings. Her experience highlights the challenges seniors can face when maintenance issues are not promptly addressed, and underscores the importance of responsive property management for the well‑being of residents.
What residents can do
For other tenants experiencing similar problems, experts recommend documenting the issue with photos, keeping a log of communication with management, and, if necessary, contacting local housing authorities or health departments to ensure standards are met. Prompt, clear communication can often lead to quicker resolutions.
Community response
Local community groups have urged property owners to prioritize sanitation, especially for vulnerable seniors. Maintaining clean, safe living environments aligns with Broken Arrow’s broader commitment to family‑friendly neighborhoods and responsible stewardship of shared spaces.
Original reporting: KTUL 8 (Sinclair) – local — read the source article.
