Artificial intelligence notetakers are being used in virtual meetings to take notes and summarize important information. However, some professionals are wary of using these tools due to concerns about where the collected data is stored and for how long.
Privacy Concerns
Privacy advocates worry that the companies behind the AI notetakers are creating voiceprints without consent. Voiceprints are a type of biometric profile similar to a fingerprint but tuned to the unique intonations and characteristics of one’s voice.
According to Amy Dufrane, the chief executive of human resources training and certification provider HRCI, there are huge risks to organizations that use AI notetakers. “I don’t think companies should use it at all,” she said.
Etiquette and Protection
When joining a meeting, it is essential to check for bots and ask if an AI notetaker is present. Participants can also state at the beginning that a meeting is not authorized for recording.
Justin Daniels, an Atlanta-based corporate attorney, suggests that participants can say, “Our company policy is that this meeting cannot be recorded.” This approach relieves the employee of having to be the “bad guy” and puts the onus on the company instead.
It is also crucial to understand how AI notetakers work and what data they collect. Danielle Kays, a partner at Fisher Phillips, advises finding out whether the companies that built the AI notetaking apps retain recordings, transcripts, or metadata indefinitely or use them to train AI models.
Original reporting: KTBS 3 (Shreveport) — read the source article.
