Dallas, TX – On Friday evening, Dallas Fire‑Rescue and Atmos Energy acted swiftly to protect families living in the Alexan Riveredge Apartments after a routine inspection uncovered a gas leak outside the five‑story building on Turtle Creek Boulevard. The prompt response ensured that no injuries occurred and that residents received immediate assistance.
Rapid emergency response
Dallas Fire‑Rescue was dispatched at 7:23 p.m. after Atmos Energy workers detected a leak on the property. Although gas readings inside the complex were not detected, officials chose the precautionary measure of evacuating the building, which is about 90 % occupied. Power to the building was shut off while Atmos crews isolated the leak, demonstrating a commitment to resident safety.
Earlier fire incident
Earlier that day, at 3:06 p.m., firefighters responded to a kitchen fire on the fourth floor of the same complex. The fire was quickly extinguished by the sprinkler system and fire crews, and officials confirmed that the fire was unrelated to the later gas leak. No injuries were reported.
Support for displaced residents
The Office of Emergency Management and Crisis Response coordinated crowd control and provided resident support. Dallas Area Rapid Transit (DART) supplied buses where residents could stay cool while crews worked, and the American Red Cross offered overnight accommodations for five displaced individuals. Most residents were able to retrieve their vehicles and arrange hotel rooms. Apartment management is compiling a contact list for tenants who need additional assistance, sharing the information with emergency officials.
Technical details and service restoration
Atmos technicians discovered a parallel 3‑inch gas main while isolating the original 16‑inch line, requiring both lines to be purged. The utility indicated that the apartment building and six nearby businesses on Levee Street could remain without gas service until Tuesday. By 5:30 p.m., Atmos capped both lines and stopped the active leak. Crews then began a standard two‑hour air‑monitoring period to determine when power could be safely restored and residents could return.
Community reassurance
Dallas Fire‑Rescue and Atmos Energy emphasized that the situation remains under control and that ongoing monitoring will guide the timeline for re‑energizing the building. The coordinated effort between public safety agencies, utility workers, and community partners reflects Dallas’s dedication to protecting families and upholding the city’s strong tradition of responsible stewardship.
Residents are encouraged to stay tuned to official Dallas city channels for updates on gas service restoration and any further instructions regarding re‑entry to the Alexan Riveredge Apartments.
Original reporting: Dallas – Ft. Worth Feed (HLL/CB) — read the source article.
