As more people turn to AI tools like ChatGPT for health questions, Consumer Reports is sounding the alarm. While AI chatbots can provide fast and comprehensive answers, they are not always accurate. In fact, experts say these chatbots can make up facts or mix up important details, presenting their answers as correct information.
Limitations of AI Health Advice
A recent survey found that 17 percent of adults ask AI chatbots health questions at least once a month. However, people tend to over-trust AI-generated medical advice, and many cannot tell the difference between an AI-generated answer and one from a real doctor. Furthermore, AI systems are not bound by the same privacy laws as doctor’s offices, raising concerns about the security of personal health information.
Consumer Reports advises using AI as a starting point for information, but not for diagnosis or treatment. It is essential to verify information using trusted sources such as MedlinePlus, the Centers for Disease Control and Prevention, or a recognized medical organization. If you have questions that may affect your health, it is best to consult a doctor. Chatbots should never be used in a medical emergency, and you should always call 9-1-1 for immediate help.
Original reporting: WESH Orlando — read the source article.
