Durham public works crews were on the scene Tuesday before sunrise after utility lines collapsed onto Holloway Street near the intersection with Chandler Road. The incident, which occurred around 4:30 a.m., forced the city to close the road to all traffic while crews worked to clear the debris and restore power to the affected homes.
Immediate impact on residents
According to Duke Energy’s outage map, eleven customers in the immediate area lost electricity as a result of the fallen lines. The utility confirmed that crews were dispatched promptly and are working to restore service as quickly as possible. Residents were advised to avoid the intersection and to use alternate routes, including nearby Hillsborough Street and Chapel Hill Road, until the road can be reopened.
City response and next steps
Durham’s Department of Public Works issued a statement confirming that the collapse was likely caused by a combination of recent severe weather and aging infrastructure. “We are coordinating with Duke Energy and our own crews to ensure the safety of our residents and to get Holloway Street back to normal operation,” the statement read. The department also noted that a full inspection of the surrounding utility poles will be conducted to prevent future incidents.
Recent safety concerns in the area
The same intersection was the site of a serious school‑bus accident just last week, when a bus carrying thirty students struck a utility pole near a local car dealership. While that crash resulted in no fatalities, it raised community concerns about the safety of the corridor. City officials have pledged to review traffic patterns and signage in the vicinity to improve safety for both motorists and school‑age children.
What residents can do
Durham residents who experience power outages are encouraged to report them through Duke Energy’s online outage portal or by calling the utility’s 24‑hour hotline. Those needing immediate assistance, such as medical equipment that requires electricity, should contact the city’s emergency services line.
Looking ahead
The city expects Holloway Street to reopen within the next 24‑48 hours, pending completion of repairs and a safety inspection. In the meantime, the Department of Public Works will continue to monitor the area for any additional hazards and will keep the public informed through the city’s official website and social media channels.
Durham’s leadership remains committed to maintaining reliable infrastructure and ensuring the safety of its neighborhoods. Residents are urged to stay informed and to follow any traffic detours or safety advisories issued by city officials.
Original reporting: WRAL Raleigh — read the source article.
