On Thursday, Nov. 12, a widespread Microsoft 365 outage affected email and video‑conferencing services for several local government entities in Port St. Lucie and the neighboring Village of Wellington, according to WPBF. The disruption impacted the St. Lucie County Board of County Commissioners, the St. Lucie County Sheriff’s Office, the St. Lucie County Fire District, and Wellington Village departments.
Microsoft confirmed it was investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. The company referenced case EX1550543 in its statement, noting that details were available in the Microsoft 365 admin center.
Because the outage prevented officials from sending or receiving email, each agency urged residents to reach them by phone for time‑sensitive matters. The Village of Wellington posted a social‑media statement advising, “For time-sensitive assistance, please call the appropriate Village department directly.”
St. Lucie County provided direct phone numbers for residents seeking help while the email systems remain down: County government inquiries can be directed to 772‑462‑1100, the Sheriff’s Office to 772‑462‑7300, and the Fire District administrative office to 772‑621‑3400. Emergency services continue to be reachable by dialing 911.
A Palm Beach County Fire Rescue spokesperson told WPBF that its own email service was also impacted by the outage, underscoring the broader regional effect of the Microsoft disruption.
Officials have not indicated a specific timeline for when full email functionality will be restored, but they are monitoring the situation closely and will update the public as more information becomes available.
What’s next: Residents should continue to use the phone numbers listed above for any urgent inquiries until email service is fully restored. The county and village will post updates on their official websites and social‑media channels as soon as Microsoft resolves the issue.
Sources: wpbf.com
