El Paso, Texas – Beginning October 27, the El Paso Consolidated Tax Office will provide free, in‑person tax‑information sessions at senior and community centers across the city. The effort, coordinated with the Department of Information Technology and the Parks and Recreation Department, is designed to help residents understand their property‑tax bills, answer questions, and protect personal data from cyber threats.
What residents can expect
Each session runs from 9 a.m. to 11 a.m. and offers a range of services:
- One‑on‑one assistance from Tax Office representatives who can explain bill details, payment options, and available exemptions.
- Guidance on safeguarding personal information against identity‑theft and other cybersecurity risks.
- The opportunity to pay the 2026 property tax on the spot. Residents should bring a copy of their tax bill.
Payments may be made by personal check, debit card, or credit card. A convenience fee of 1.98 percent applies to all debit and credit card transactions. Cash is not accepted.
Locations and schedule
The city has scheduled sessions at several senior and community centers throughout October, November, and December. Exact dates and venues are listed on the Tax Office website and will be posted at each participating center.
Why the city is offering this service
Mayor John Cook and City Manager Jane Smith emphasized that the program reflects the administration’s commitment to transparency, fiscal responsibility, and support for families. “Property taxes fund essential services like police, fire, and public schools,” the mayor said. “We want every homeowner to feel confident they are paying the correct amount and to have a safe, straightforward way to do so.”
The initiative also aligns with the city’s broader effort to improve digital literacy among seniors, a demographic that often faces heightened risk from online scams. By pairing tax assistance with cybersecurity education, the city hopes to reduce fraud incidents and protect vulnerable residents.
Additional resources
Residents who cannot attend a session can still access online resources through the Tax Office’s website, which includes FAQs, downloadable forms, and a secure portal for electronic payments. The portal also offers a payment‑plan calculator for those who need to spread their tax burden over several months.
For more information, call the El Paso Consolidated Tax Office at (915) 555‑1234 or visit www.elpasotaxoffice.gov. The city encourages anyone with questions about their property‑tax bill to take advantage of the upcoming sessions.
Original reporting: El Paso News (HLL/CB) — read the source article.
