Denver International Airport (DEN) is moving forward with a major restroom renovation that could cost up to $83.8 million. Senior Vice President of Design, Engineering and Construction Brandon Gainey said the existing facilities, many over 30 years old, no longer meet passenger expectations.
Scope of the project
The plan calls for renovating 28 restrooms—12 larger ones in central concourse areas and 16 smaller ones throughout the airport—covering roughly 45,000 square feet. Upgrades will include brighter materials, new lighting, larger stalls and modern amenities for travelers with pets, nursing mothers and adults with disabilities.
Among the new features are companion‑care restrooms equipped with height‑adjustable changing tables that can accommodate adults, providing caregivers a private and accessible space for loved ones who need extra assistance.
Hidden infrastructure work
Beyond visible upgrades, the project must address aging underground pipes that have been leaking into the airport’s basement. Facility Projects Supervisor Ro‑Tien Liang emphasized that capturing and repairing this hidden infrastructure is a key part of the budget.
“We’ll also be upgrading our mechanical and electrical plumbing systems within the restrooms so they perform better. They actually will smell better,” Gainey said.
Planning and benchmarking
The airport’s decision was guided by passenger surveys, janitorial staff feedback and specialist reviews. Officials also looked to other airports for ideas, citing Orlando International Airport’s recent $72 million restroom improvement as a benchmark.
DEN’s project differs in scope, focusing on a mix of larger central restrooms and smaller satellite facilities, plus the extensive infrastructure repairs.
Funding and approval process
Denver International Airport funds its operations through revenue it generates, not taxpayer dollars. The proposed contract, awarded to Arvada‑based Milender White Construction after a competitive bid among four firms, has cleared the Denver City Council Transportation and Infrastructure Committee.
The contract still requires full council approval, which Gainey expects by year‑end. Construction could begin in the spring and last roughly 400 days, with a contract ceiling of 650 days.
Minimizing passenger disruption
Officials plan to renovate restrooms on concourses A, B and C simultaneously but will keep at least one set of facilities open at all times. Liang likened the coordination to warning drivers about the last gas station before a long stretch of highway.
Airlines, concessionaires and janitorial crews will be coordinated with to manage traffic and demand at the remaining open restrooms.
Unexpected social media benefit
Airport spokesperson Christine Pomorski noted that recently renovated restrooms have become a surprise hit on social media, with travelers posting selfies that showcase brighter lighting and views of planes on the tarmac. While most passengers seek a quick pit stop, some are now stopping for a photo opportunity.
Original reporting: Denverite — read the source article.
