The Your
Nov 10, 2026
HyperLocal Loop
The Your

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Council Bluffs expands dental clinic to serve 8,000 patients amid Medicaid waitlist crisis

Two thousand residents of Council Bluffs – among them four hundred children – are currently on a waiting list for dental services at the city’s sole Medicaid‑accepting clinic. Local health professionals point to low state Medicaid reimbursement rates and a shortage of willing providers as the root causes, forcing many families to travel hours to western Iowa for care.

Expansion plans aim to meet growing demand

All Care Health Center, the nonprofit operator of the clinic, announced that it is breaking ground on a new dental facility. The expansion will more than double the number of patients the center can serve, raising its capacity from roughly 4,000 to 8,000 neighbors.

“The need here in the southwestern part of Iowa is just overwhelming,” said Joel Dougherty, CEO of All Care Health Center. “You can leave Minnesota, travel across the western half of this state, and if you don’t stop here you’ll reach the Missouri border without finding anyone who takes adult Medicaid patients – that is simply unacceptable.”

Children especially affected

Shawna Dunn, lead nurse for the Council Bluffs Community School District, described the impact on young patients. “Some of these littles have never even seen a dentist. They come in in pain and there’s nothing we can do in the health office for them,” she said.

Dunn works with Liz Addison of Firefly, a public‑health nonprofit, to locate dental help for children. “Our partnering dentists are private‑practice, small‑business owners, so we’re relying on their generosity,” Addison explained.

Medicaid reimbursement challenges

Both Dunn and Addison noted that many dentists refuse to treat large numbers of Medicaid patients because state reimbursement rates for dental care are so low that providers would lose money on each visit. Dunn recounted a personal experience: “I was working full‑time, had three young children, and still needed help with health insurance. My children qualified for Medicaid, but then there was a change in coverage for Medicaid and dental providers, and we lost our dentist.”

Addison added that families often drive more than an hour to find a dentist who accepts Medicaid, underscoring what she called a broken system.

Funding and timeline

The new dental facility is projected to cost $5.7 million. Construction is slated to begin this month, with the goal of opening the expanded clinic within two years. Local officials and community leaders have expressed support, noting that the project aligns with broader efforts to improve access to health care in western Iowa.

While the expansion promises to alleviate the current backlog, advocates stress that sustainable solutions will also require state‑level action to raise Medicaid reimbursement rates for dental services. Until those reforms are enacted, many families will continue to face long drives and delayed care.

Community response

Residents have voiced relief that the clinic is expanding, but they also call for continued attention to the underlying funding issues. “We’re grateful for the new building, but we need the state to recognize that oral health is essential and to pay dentists fairly,” said a local parent who asked to remain anonymous.

All Care Health Center’s expansion represents a significant step toward meeting the urgent dental needs of Council Bluffs and the surrounding region, offering hope that more families will receive timely, affordable care.


Original reporting: KMTV 3 News Now (Scripps) – local — read the source article.

OBBM Network Editorial Staff

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Editorial team behind OBBM Network — independent, hyper-local journalism syndicated through HyperLocalLoop and OBBM Network TV.

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