Colorado Springs – A local homeowner who endured a persistent sewer‑gas odor in his house is now expressing gratitude to city officials and Colorado Springs Utilities (CSU) for finally fixing the issue.
Problem and persistence
Rich Jenkins, who lives on Las Vegas Street, first reported a buildup of sewer gas in his home to the city and CSU. The odor, which can be both unpleasant and a health concern, lingered despite initial attempts to locate the source.
Jenkins said he sent more than 20 letters to city and utility officials, detailing his frustration with the early response. “I felt like I was shouting into a void,” he told KRDO’s The Road Warrior.
City and utility actions
City engineers and CSU technicians eventually identified the source of the gas and took corrective steps. The final measures included replacing Jenkins’s garbage disposal, which was found to be a conduit for the gas, and installing a filter that acts as an extra seal against any future seepage.
Jenkins noted that after these actions, the gas has not returned. “I think what made the difference was 100% getting you involved,” he said, referring to the city and utility teams. “The second email I sent, basically a full‑on demand, got the issue taken seriously and resolved.”
Homeowner’s gratitude
In a follow‑up interview with The Road Warrior, Jenkins thanked the officials for their “support, perseverance and tenacity.” He praised the collaborative effort, acknowledging that underground infrastructure and wastewater systems can be complex.
“I greatly appreciate the effort that went into identifying and addressing the problem,” Jenkins added.
Why the story matters
This resolution highlights the importance of responsive local government and utility services in addressing everyday infrastructure concerns that affect residents’ health and quality of life. It also demonstrates how persistent citizen advocacy can lead to effective action.
City officials did not comment further, but CSU’s spokesperson reiterated the agency’s commitment to maintaining safe water and wastewater systems for all Colorado Springs residents.
Looking ahead
Jenkins hopes his experience encourages other homeowners to report similar issues promptly and to follow up when needed. He also expressed confidence that the city and CSU will continue to work together to keep the community safe and comfortable.
Original reporting: KRDO (Colorado Springs metro) — read the source article.
