American Truss Components, a truss manufacturer serving Texas builders, has undergone an ownership transition. The new owners, Mitchell Bagwell and Josh Dermer, are focusing on building a culture centered on honesty, accessibility, and service.

Customized Truss Systems

Bagwell and Dermer emphasize the importance of customizing truss systems to meet the specific needs of each project. This approach simplifies construction and reduces the need for field adjustments. For example, second-story showers can be designed with recessed floor areas to prevent water issues.

The company’s flexibility also supports plumbing layouts, electrical routing, material efficiency, waste reduction, project budgets, and construction timelines. By working directly with builders, American Truss Components can design truss systems that meet the unique requirements of each project.

Delivering on Promises

Consistency is key to the company’s definition of quality. Bagwell and Dermer stress the importance of following through on promised timelines, specifications, and delivery expectations. Clear communication between the design team and builders is crucial in reducing surprises and delays.

Reliability is essential for builders, as a truss system that arrives on time helps keep other build parts, such as framing, plumbing, and electrical work, on schedule. As Principal Josh Dermer said, ‘We tell people what they’re going to get, and then we make sure that’s exactly what happens.’

Focusing on Relationships

For Bagwell and Dermer, relationships are central to the company’s operations. Long-term success comes from delivering trusses and staying accessible and responsive to the people behind each project. The company prioritizes direct communication and collaboration, rather than transactions.

As customer Rony Claude LeBrun noted, ‘American Truss Co. is one of the best companies with super quality and service.’ The company’s focus on long-term relationships and dependable service has quickly built a reputation for consistency, communication, and trust.

Original reporting: Community Impact — Sugar Land — read the source article.