The Ohio State Cosmetology and Barber Board announced Friday that Creative Images Institute of Cosmetology did not provide the required notice before closing its two locations on November 12. State regulations require any vocational school planning to discontinue operations to inform the board at least 60 days in advance.

Board’s Statement

In a written statement to News Center 7, the board said, “The Ohio State Cosmetology and Barber Board did not receive the required notice of closure from Creative Images Institute of Cosmetology before the school ceased operations at its two locations on Tuesday, November 12. The Board requires any school whose owner has scheduled to discontinue operations to notify the Board at least 60 days prior to the school’s final date of operation.”

Owner’s Response

Charles Gross, CEO and President of Creative Images, told reporters that the school intended to work with the board to document students’ training hours and that refunds would be handled through the state board. He said, “Within a week they should have all their hours, and all that information communicated with the state as well as balancing on any funding.” Gross added that students seeking refunds would need to go through the Ohio State Cosmetology and Barber Board.

Board’s Clarification on Refunds

The board pushed back, stating, “The issuance of refunds is not within the Board’s jurisdiction.” It emphasized that the responsibility for providing refunds to students lies with Creative Images and that any refunds must be issued within 45 days of the closure.

Next Steps for Affected Students

The board also noted that the school must help students find alternative cosmetology programs nearby and report all changes to the board. News Center 7 is awaiting further information from the board’s Records Department regarding any formal complaints filed against Creative Images.

Impact on the Community

Creative Images’ abrupt shutdown leaves dozens of current students without a clear path to complete their training or recover tuition paid. The board’s enforcement of the 60‑day notice rule underscores the importance of regulatory compliance to protect students and maintain the integrity of Ohio’s vocational education system.

Original reporting: WHIO-TV Dayton (local) — read the source article.