Mayor Daniel Lurie and District 9 Supervisor Jackie Fielder announced on Tuesday that the city will now publish a monthly dashboard for the two Mission District BART plazas at 16th and 24th Streets. The “Mission BART Plazas Activation” dashboard aggregates data from several city agencies, including 911 calls, 311 service requests, illegal fencing incidents and street‑cleaning requests.
Why the dashboard matters
The dashboard is intended to give residents, business owners and city officials a clear, up‑to‑date picture of conditions around the plazas. It updates each month with figures that start in March 2026, marking the beginning of a 90‑day push that Mayor Lurie launched in June to improve safety and cleanliness. The effort was extended indefinitely in early September after early results showed mixed progress.
Key numbers from March through August
- 911 calls for drug activity: 19 in March, rising to 35 in May, then falling to 17 in August.
- 311 trash tickets: 88 in March, increasing to 113 by August.
- Street‑cleaning requests within one block of the plazas: 420 in March, down to 316 in August.
- Community ambassadors responded to 1,538 hostile street situations, reversed 15 overdoses and collected 1,390 needles since January.
Supervisor Fielder praised the dashboard as “a good step in the right direction,” but she expressed disappointment that many metrics have not moved in the desired direction. She noted a slight dip in BART ridership at the two plazas in July, a decline in drug‑dealer arrests during the activation period, and a rise in 311 reports of human and animal waste compared with March.
Community response and next steps
Fielder, who regularly receives resident complaints about street conditions, said the data mirrors what she hears from constituents. She cautioned that 911 calls are an imperfect measure of drug activity because some calls are false alarms and not every incident is reported.
In a July letter to Mayor Lurie, Fielder requested 24‑hour community ambassadors for both plazas, a request that was denied on cost grounds. She plans to write another letter asking for more ambassadors, increased street‑cleaning crews, additional police foot patrols and more comprehensive data on visible drug use that does not rely solely on 911 calls.
Mayor Lurie’s broader vision
Mayor Lurie’s administration has emphasized making the Mission BART stations safe gathering places for families. Since March of the previous year, the city has increased police presence and deployed community pop‑up events to promote a family‑friendly atmosphere. The new dashboard is a tool to measure the effectiveness of those efforts and to hold the city accountable to residents.
While the numbers show some areas of improvement—such as a reduction in street‑cleaning requests—the overall picture remains mixed. Supervisor Fielder said her long‑term hope is that street conditions become acceptable to both visitors and residents, and that the city will know it has succeeded when complaints subside.
What residents can do
Residents are encouraged to continue using the 311 system to report trash, waste and other concerns, and to call 911 only for emergencies. The dashboard will be publicly available each month, allowing the community to track progress and hold city officials to their commitments.
Original reporting: Mission Local — read the source article.
