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Jul 01, 2026
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Cigna Invests $100M in AI-Powered Pharmacy

OBBM Network Editorial Staff
July 1, 2026

Cigna’s health services unit, Evernorth, has launched a new AI-powered specialty pharmacy program called Pharmacy Forward. The program is supported by a $100 million investment through 2028 and aims to reduce the time it takes to process prescriptions and improve customer service.

Program Details

The program uses AI to integrate clinical data and insights, generate summaries, and free up more time for clinicians to focus on patient care. It is expected to reduce clinician documentation time by up to 50% and halve the time it takes for patients to receive their medication after Accredo receives a prescription.

Pharmacy Forward is expected to generate about $400 million in value by the end of 2028, with Evernorth expecting to extend many of these capabilities to its other pharmacy operations in the coming years.

Original reporting: Appleton, WI News Feed (HLL/CB) — read the source article.

OBBM Network Editorial Staff

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Editorial team behind OBBM Network — independent, hyper-local journalism syndicated through HyperLocalLoop and OBBM Network TV.

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