Oklahoma City resident Marcus Williams has been living with a damaged driveway for months after city crews repaired a water line on his property in July. The initial work left the asphalt sinking and cracked, and a sprinkler line was also broken during the process.
What happened
Williams said city contractors dug up his driveway to replace a water main that runs across his yard. “Within the first week, that asphalt started to sink because it was hot, and I couldn’t even get the cars in and out of the driveway,” he told KOCO. “Now the cracks are spreading to the other side as the weight of the cars pushes it down.”
According to Williams, the crew completed the water line repair in a single day, but left the driveway in a state of disrepair. He also reported that a sprinkler line that serves his lawn was broken and not repaired at the time.
City response
After Williams contacted the utilities department several times without a clear answer, KOCO reached out on his behalf. A spokesperson for the city’s utilities department confirmed that the water line was repaired in July and that additional work was assigned to third‑party contractors. The sprinkler system was reportedly fixed in August, and a work order for the driveway was then submitted.
However, the spokesperson explained that when the city discovered the sprinkler repairs were incomplete, the driveway repair was placed on hold. “We apologize for the inconvenience and appreciate the customer’s patience,” the spokesperson said. “We expect the sprinkler repairs to be completed as soon as possible, followed by the driveway repair, weather permitting.”
Current status
Within a few hours of KOCO’s initial call, crews arrived at Williams’ property to assess the damage. Contractors have begun work on the sprinkler repairs, but no exact timeline has been provided for when the driveway will be fully restored.
Williams noted that neighbors who experienced similar water‑line work have had their driveways repaired, but his remains unfinished. He expressed frustration that the city has not provided a firm completion date.
What residents can do
Homeowners who encounter similar issues are encouraged to document the damage, keep records of all communications with city departments, and reach out to local media if they are not receiving timely updates. The city’s utilities department has reiterated its commitment to completing the pending work as soon as conditions allow.
For further updates on this story, residents can follow KOCO’s coverage or contact the Oklahoma City Utilities Department directly.
Original reporting: Oklahoma City News Feed (HLL/CB) — read the source article.